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RIDERCISE® ON DEMAND TERMS & CONDITIONS

TERMS & CONDITIONS

Updated: 1st January 2020

RiderCise® Limited is a company registered in England and Wales.

Company registration number: 11855481.

Registered office: 160 Kemp House, City Road, London EC1V 2NX

The Terms and Conditions outlined below relate to our website www.ridercise.co.uk and your relationship with RiderCise® (“we”, “us” or “RiderCise”).

Please read these terms carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms & Conditions, please do not use the Website, or subscribe to our On Demand service.

RIDERCISE® (NOR ANY OF ITS EMPLOYEES, AGENTS OR REPRESENTATIVES), IS ENGAGED IN RENDERING MEDICAL ADVICE, NOR DOES IT (OR ANY OF ITS EMPLOYEES, AGENTS OR REPRESENTATIVES) HOLD ITSELF OF OUT AS QUALIFIED TO DO SO.

WE STRONGLY RECOMMEND THAT YOU SEEK THAT YOU SEEK PROFESSIONAL MEDICAL ADVICE BEFORE EMBARKING ON ANY DIET OR EXERCISE PROGRAM.

  1. Terms of Use 

1.1 This website (the “Site”) is operated by or on behalf of RiderCise Limited in relation to RiderCise On Demand by RiderCise (“RiderCise”) for users 18 years of age or older. Please read these Terms and Conditions of Use (“Terms and Conditions”) carefully. These Terms and Conditions, including all documents referenced herein, represent the entire understanding between RiderCise and you regarding your use of this Site and supersede any prior statements or representations. 

1.2 The Site’s Privacy Policy is incorporated into these Terms and Conditions by reference and is made a part hereof. Access to and use of this Site is subject to all applicable laws and regulations. To the extent that access, or use of this Site would be deemed illegal by governing law, such access or use is prohibited.

1.3 BY VISITING ANY AREA ON THE SITE, OR IF YOU ARE SIGNING UP FOR AN ACCOUNT, OR IF YOU ARE A SUBSCRIBER, YOU AGREE TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, DO NOT CLICK ON THE BUTTON, OPEN AN ACCOUNT WITH RIDERCISE, OR OTHERWISE USE THE SITE. 

1.4 As long as you comply with these Terms and Conditions and any modifications hereto as permitted below, RiderCise grants you a personal, non-exclusive, non-transferable, non-sublicensable, limited privilege to enter and use the Site.

2. Use of Materials

2.1 Materials on this Site including but not limited to software, images, text, graphics, music, videos, long-form programs, user interfaces, logos and trademarks, along with the overall “look and feel” of the Site (collectively referred to as the “Material”), are owned or licensed by RiderCise and are protected under various intellectual property laws. Except as otherwise indicated on this Site, copying, reproduction, uploading, downloading, transmitting or any other use of the Material, in whole or part, without the express written permission of RiderCise, is prohibited. However, if you have an Account (described below) with RiderCise, you may, stream digital workout videos for your personal, non-commercial use, provided you agree not to conceal, remove or alter any trademark, copyright or other notice contained on:

  1. this Site;
  2. any of the Material; or
  3. any such individual pages streamed.

2.2 Your use hereunder does not grant you any ownership rights to such Material and RiderCise and its licensors reserve all rights to such Material. You may not reverse engineer, decompile, disassemble, or modify any Material, or copy, reproduce, download, transmit and/or print substantial portions of this Site or the Material contained hereon without the express written permission of RiderCise. Any unauthorized use of this Site and/or the Material may subject you to criminal prosecution and/or civil liability under applicable law. 

3. Health & Safety Disclaimer

3.1 Always seek the advice of your physician or other qualified health professional before starting or changing any exercise program or making a lifestyle change. This is particularly important if you are overweight, pregnant, nursing, regularly taking medications, or have any existing medical conditions. Do not delay seeking a diagnosis or any medical advice or treatments based on information contained on this Site or in any of the Material available hereon.

3.2 This Site is not intended to provide medical advice or make medical diagnoses. The Material on this Site may not be tailored to match your energy, health or fitness level. If you are concerned about whether any exercises identified on this Site or in any of the Materials are right for you, do NOT do them unless and until you have cleared it with your doctor or physician.

3.3 The Material available on this Site involves rigorous exercise. Make sure you exercise in a large well-lit area that is free from obstacles and that you wear comfortable clothing that doesn’t inhibit movement. Stop exercising and consult your doctor or physician if you feel dizzy, faint, light-headed or if you experience any discomfort. Only you can monitor your condition during your workout.

3.4 You are responsible for exercising within your limits and seeking attention and advice as appropriate. Never force or strain. You should warm up before any workout and cool down afterward. Your failure to warm-up, cool down and stretch properly can result in personal injury.

3.5 Avoid alcohol and or heavy meals for 2 hours before workouts. Drink fluids (preferably water) before, during and after workouts.

3.6 The creators, owners and distributors of this Site and the Material available hereon are not responsible for any injuries you may experience as a result of your use of this Site and the Material contained hereon.

3.6 By remaining on this Site and/or accessing and/or using any Material, you are accepting that you have read, understood and agreed to follow these basic instructions. Participate in any of the material streamed on the RiderCise on Demand site at your own risk.

4. Expected Results

4.1 While we believe that for most people, following our workouts/programs and methods will lead to desired results, all Results depend on the individual. The result will be affected by the effort and commitment of the individual, however, in some circumstances even where an individual follows our workouts, they may not achieve the desired results. 

4.2 We, therefore, provide no warranties of any kind, express or implied, as to: 

  1. The effectiveness of any techniques, diets or programmes that we deliver; or 
  2. The results that you may achieve as a result of following our Programs. 
  3. All testimonials shown on our website or in our content are real people who have followed the workouts/programmes provided by us. 

For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve, rather they are included as examples of the results that particular individuals have achieved.

5. Your Account

5.1 Before subscribing, you must first create a customer account (“Account”). 

5.2 You are responsible for maintaining the confidentiality of your Account information, including your password, and for all activity that occurs under your Account. 

5.3 You agree to notify RiderCise immediately of any unauthorized use of your Account or password, or any other breach of security. You may not use anyone else’s password or customer account at any time. 

5.4 You may not attempt to gain unauthorized access to the Site. Should you attempt to do so, assist others in making such attempts, or distribute instructions, software or tools for that purpose, your Account will be terminated. 

5.5 You agree to provide us with accurate, current and complete information about yourself and your billing information as prompted by the registration process. You may update any of your Account information, designate a different credit card to be billed, or change the applicable expiration date on your currently designated credit card, by clicking on the My Account button and selecting the appropriate link. 

5.6 You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the Site or any Material, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Material, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. 

5.7 You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any of the systems or networks comprising or connected to the Site. 

5.8 You are responsible for undertaking suitable precautions to scan for computer viruses and maintaining a backup of all of your data and/or equipment and to restrict access to your computer to avoid disclosure of such items. 

5.9 You also agree that RiderCise may, in its sole discretion and without prior notice to you, terminate your access to the Site and your Account for any reason, including without limitation: 

  1. attempts to gain unauthorized access to the Site or assistance to others’ attempting to do so
  2. overcoming software security features limiting use of or protecting any Material
  3. discontinuance or material modification of the Site or any service offered on or through the Site
  4. violations of the Terms and Conditions
  5. failure to pay for subscriptions or purchases
  6. suspected or actual copyright infringement
  7. unexpected operational difficulties; or
  8. requests by law enforcement or other government agencies. 

5.10 You agree that RiderCise will not be liable to you or to any third party for termination of your access to the Site. 

6. Privacy: Personal Information

6.1 Please see the RiderCise Privacy Policy for information concerning the collection and use of Personally Identifiable Information from this Site. 

6.2 As more fully described in our Privacy Policy, (click here to view), you must disclose certain Personally Identifiable Information to register for your Account and purchase products or services from our Site.

6.3 As a condition of registering with our Site or making any purchases of any products and/or services, you represent that you have first read our Privacy Policy and consent to the collection, use and disclosure of your Personally Identifiable Information and non-personally identifiable information as described in our Privacy Policy. 

6.4 Our Privacy Policy’s terms and conditions will change from time to time, and as a condition of browsing the Site, using any features or making any purchase, you agree that you will first review our Privacy Policy prior to making any initial or subsequent purchases. 

6.5 While RiderCise takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. 

6.6 IN NO EVENT SHALL RIDERCISE OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES OR COSTS (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY’S UNAUTHORIZED ACCESS TO YOUR PERSONAL INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES OR COSTS ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER RIDERCISE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE.

7. Conditions of Sale and Payment Terms

7.1 To purchase any goods and/or services on our Site, you must 

  1. be at least eighteen (18) years of age or the applicable state age of majority, and;
  2. be a natural person (no corporations, partnerships or other legal entities). 

7.2 Prior to the purchase of any goods or services on our Site, you must provide a valid credit card number and associated payment information including all of the following: 

  • your name as it appears on the card
  • your credit card number
  • the credit card type
  • the date of expiration
  • the billing address and
  • any activation numbers or codes needed to charge your card. 

All payments are handled by either Paypal or Stripe. We do not hold payment details.

7.3 By submitting that information, you hereby agree that you authorize Paypal or Stripe to charge your card at their convenience but within thirty (30) days of credit card authorization. Unless otherwise set forth on the applicable portion of the Site for particular products or services, all sales of products and services are final and all charges from those sales are non-refundable. 

8. Subscription Billing

8.1 Monthly subscriptions auto-renew at the end of your 1-month billing cycle. 

8.2 Quarterly subscriptions and Annual subscriptions are pre-paid and auto-renew at the end of your 3-month or 1-yr billing cycle. 

8.3 Subscriptions with a Free Trial will automatically be charged at the end of the specified trial period. Cancel anytime during the Free Trial to avoid charges. 

8.4 You may only use a Free Trial once. 

8.5 There is no minimum obligation, no refunds, and subscribers may cancel anytime. 

8.6 No subscriptions may be ‘paused’ or suspended at any time.

8.7 All subscriptions must be canceled prior to the auto-renew date to avoid further charges.

8.7.1 Please raise a help desk ticket via the Video Platform by going to your Dashboard on the On Demand Platform, alternatively email to cancel your subscription. No refunds will be given if cancelation isn’t requested prior to the renewal date of your subscription.

8.8 Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not these Terms and Conditions to determine your rights and liabilities as a cardholder. YOU, AND NOT RIDERCISE, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. 

8.9 You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify RiderCise of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes.

8.10 If RiderCise does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by RiderCiser or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes.

9. Order Acceptance

9.1 Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. RiderCise reserves the right at any time after receipt of your order to accept or decline your order for any reason. Your order will be deemed accepted by RiderCise at the point in time you are granted access to the Site’s streaming content. We may require additional verifications or information before accepting any order. 

10. No Responsibility To Sell Mispriced Products Or Services 

10.1 RiderCise shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. RiderCise shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RiderCise shall immediately issue a credit to your credit card account in the amount of the charge. 

11. Modifications to Prices or Billing Terms 

11.1 RIDERCISE RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING METHODS FOR PRODUCTS OR SERVICES SOLD, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE OR BY E-MAIL DELIVERY TO YOU. 

10. Links

10.1 This Site may contain links to other websites that are not controlled and/or maintained by RiderCise. Access to and use of such other websites is at your own risk and subject to any terms, conditions and privacy policies that govern such websites, which may be different from those of RiderCise and/or which may provide their users with less security than this Site. 

10.2 By providing such links, RiderCise shall not be deemed to endorse, recommend, approve or guarantee any third parties or their services or products, or any facts, views, advice, information and/or products found on such websites. RiderCise is not responsible for the content contained on any such sites, or for the failure of any product or service offered for sale on any such sites or for any damages that may result therefrom. Copyrights in the materials or information on the linked sites are owned by other organisations. 

11. Limitation of Liability and Use Disclaimer

11.1 RiderCise is not responsible for any damages or loss related to the use of this Site, products or services from this Site. 

11.2 HIS SITE, ALL MATERIAL CONTAINED ON THIS SITE, AND ALL LINKS OR OTHER ITEMS RELATED THERETO ARE TRANSMITTED AND DISTRIBUTED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THAT THE SITE, ITS FEATURES AND FUNCTIONS, WILL BE AVAILABLE FOR USE OR WORK AS DESCRIBED. THERE ARE NO WARRANTIES WITH RESPECT TO THE SITE OR THE MATERIALS, PRODUCTS OR SERVICES CONTAINED HEREON INCLUDING BUT NOT LIMITED TO NO WARRANTIES REGARDING TITLE, SECURITY, ACCURACY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. ANY INFORMATION CONTAINED WITHIN THIS SITE IS SUBJECT TO AMENDMENT, REVISION OR UPDATING WITHOUT NOTICE AT ANY TIME. 

11.3 RIDERCISE RESERVES THE RIGHT TO SUSPEND OR WITHDRAW ACCESS TO THE PAGES OF THIS SITE WITHOUT NOTICE AT ANY TIME AND ACCEPTS NO RESPONSIBILITY FOR THESE PAGES NOT BEING AVAILABLE AT ALL TIMES. RIDERCISE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY ALLEGED DAMAGE OR INJURY, INCLUDING BUT NOT LIMITED TO ANY COMPENSATORY, CONSEQUENTIAL, DIRECT, INDIRECT AND/OR SPECIAL DAMAGES OR COSTS, THAT RESULT FROM YOUR USE OR INABILITY TO USE OR ACCESS THIS SITE OR ANY MATERIALS, PRODUCTS OR SERVICES CONTAINED HEREON, FROM ANY COMPUTER VIRUS, DELAY OR MALFUNCTION, FROM THE PROVISION OF OR FAILURE TO PROVIDE PRODUCTS OR SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND MATERIAL OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF RIDERCISE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING ELSE IN THESE TERMS AND CONDITIONS OR POSTED ON THE SITE, THE MAXIMUM LIABILITY THAT RIDERCISE Y SHALL HAVE IS LIMITED TO ANY AMOUNTS YOU ACTUALLY PAID TO RIDERCISE.

11.4 ORDER INFORMATION SUCH AS A BILLING OR SHIPPING ADDRESS THAT IS INACCURATE OR INCOMPLETE MAY RESULT IN DELAYS THAT SHALL NOT BE THE RESPONSIBILITY OF RIDERCISE. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY, DISCLAIMERS OF WARRANTIES AND LIMITED REMEDIES SET FORTH HEREIN REPRESENT AN INSEPARABLE ALLOCATION OF RISK (INCLUDING, WITHOUT LIMITATION, IN THE EVENT OF A TOTAL AND FUNDAMENTAL BREACH OF THESE TERMS AND CONDITIONS) THAT IS AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. 

11.5 Certain jurisdictions prohibit the limitation of liability for certain types of damages, and accordingly, such limitations may not apply to you. In such jurisdictions, RiderCise liability is limited to the greatest extent allowable under applicable law. 

12 Transmitting and Streaming

12.1 RiderCise is not responsible for any damages incurred as a result of any interruption, transmission blackout, delayed transmission or incorrect data transmission over the Internet. RiderCise does not warrant or represent that this Site will meet your requirements, that access or streaming will not be interrupted or delayed, that there will be no failures, errors or omissions or loss of transmitted information, that no viruses will be transmitted or that no damage will occur to your computer system. 

Indemnity 

12.2 You agree to indemnify, defend and hold harmless RiderCise, its parent, subsidiary and affiliated entities, and each of their respective owners, officers, directors, employees and agents from and against any and all claims, demands, losses, liabilities, damages, costs and expenses (including but not limited to legal fees and costs) arising from or in connection with: 

  • your use of the Site or Materials (whether on the Site or streamed);
  • any violation by you of these Terms and Conditions or your violation of any law, regulation or third-party right; and/or
  • any User Content submitted by you to the Site. You agree that your representations and warranties, and your obligation to indemnify RiderCise, shall survive beyond any term that these Terms and Conditions are in effect.

13. Electronic Communication

13.1 When you communicate with RiderCise electronically, via email or otherwise, when you set up an Account with RiderCise, and each time you make a purchase from, or stream from the Site, you consent to receive electronic communications from RiderCise. 

13.2 You agree that all communications (including, but not limited to all notices, agreements and disclosures) provided to you electronically by RiderCise satisfy any legal requirement that such communication be in writing. If you receive marketing e-mails from RiderCise and wish to opt out, you follow the opt-out procedures detailed in such marketing e-mails. 

14. Changes in Policy

14.1 From time to time, the policies set forth in these Terms and Conditions may change. We will post changes to the Terms and Conditions at this Site, and any changes will become effective immediately upon being posted unless RiderCise states otherwise. Your use of this Site, including but not limited to any purchases you may make from the Site or any streaming of content from the Site, subsequent to any amendment of these Terms and Conditions will signify your acceptance of, and assent to, its revised terms and that such revised terms shall be applicable. 

15. Applicable Law

15.1 Use of the Sites is governed by English law, and you agree to submit any claim or dispute arising in relation to, out of, or in connection with the Sites (and any use you make of any of them or the services and/or opportunities offered through them) to the exclusive jurisdiction of the English courts.